Salon and spa services are available by appointment Monday through Saturday. A credit card or gift card may be required to schedule services. We recommend scheduling your appointments ahead of time to reserve your preferred time. Walk-ins are always welcome, as we sometimes do have last minute openings. If the day and time you request is not available, we will be happy to add you to our wait list and contact you with any openings.
We require 24 hours cancellation notice for guests scheduled. If less notice than this is given, 50% of the service price will be charged to your credit card, or deducted from your gift card. If you do not show up for your appointment, 100% of the service price will be charged to your credit card or deducted from your gift card.
If you arrive late for your service, we will make every effort to accommodate your full service. If other appointments are scheduled immediately after yours, your service will be shortened and you will remain responsible for the full service price.
We want every guest’s experience with us to be positively wonderful. If for any reason you are not pleased with your service or experience, please let us know. We do not offer cash refunds for any rendered service, but we will be happy to redo the service to your satisfaction within 7 days of the original service.
Lightly used products may be exchanged for other merchandise within 30 days of the original purchase with a valid receipt. No refunds will be given on services, products or gift cards. We are not responsible for any lost, stolen, or damaged personal property or clothing.
Gift cards are available for any dollar amount in person or through our website. Gift cards may be redeemed for products or services. Gift cards cannot be utilized for gratuity or redeemed for cash. We are not responsible for lost or stolen gift cards. Gift cards are not returnable and cannot be redeemed for cash.
For their own safety, children under 16 must be supervised by an adult not receiving services at all times. Please arrange for child care before your visit.
To respect the wishes of all of our guests, we request that all cell phones are on vibrate or silent during your visit. If you are expecting an important telephone call, please speak in a quiet voice so as to not disturb our other guests. Cell phone use is not permitted in the spa.
Please let us know when you schedule your appointment if you are pregnant, have allergies, have recently been injured or have health concerns so we can advise you of the best choice of treatments. Expectant mothers in their first trimester may not receive any massages. If you have a cold or flu, please reschedule to ensure the health and safety of our team and other clients.
For each retail purchase and referral to our salon and spa, you will receive points that are redeemable towards your salon and spa services and products purchased. Thank you for trusting us with your beauty and wellness needs.
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This website and all content available on this website are provided without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this website, that your use of this website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this website, and that Salon Twenty Two and Spa and The Retreat shall not be liable for any damages of any kind related to your use of this website.